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Privacy Policy & Terms of Service

Hinojos Agency. Last updated: September 13, 2026.

Privacy Policy

What We Collect

When you request a quote, book a consultation, or otherwise contact Hinojos Agency, we collect the information you provide directly — such as your name, email address, phone number, and any details you share about your insurance needs. We do not collect more than what's needed to respond to your request and provide our services.

How We Use Your Information

We use your information only to:

  • Respond to your quote request or questions
  • Schedule and manage your consultation appointment
  • Provide life insurance and annuity guidance and quotes
  • Send you appointment confirmations, reminders, and account-related updates

We do not sell, rent, or share your personal information with third parties for their own marketing purposes.

Text Messaging (SMS) Consent

If you provide your phone number and opt in (for example, by checking a consent box when booking a consultation), you consent to receive text messages related to your appointment, such as confirmations and reminders. Message and data rates may apply. Message frequency varies. Reply STOP at any time to opt out of text messages, or HELP for assistance. Consent to receive texts is not a condition of receiving a quote or purchasing any insurance product.

Third-Party Services

To operate our business, we use third-party platforms — such as our customer relationship management (CRM) system and communication tools — that process data on our behalf. These providers are only given the information necessary to perform their function and are not permitted to use your data for any other purpose.

Data Retention

We retain your information for as long as reasonably necessary to provide our services and to meet our recordkeeping obligations as a licensed insurance agency. You may request deletion of your data at any time by contacting us (see below).

Your Rights

You may request access to, correction of, or deletion of your personal information at any time by emailing suehinojos@gmail.com.

Children's Privacy

Our services are intended for adults seeking insurance guidance and are not directed to, nor do we knowingly collect information from, anyone under 18.

Changes to This Policy

We may update this policy from time to time. Continued use of our website or services after changes are posted means you accept the updated policy.

Contact

Questions about this policy? Email suehinojos@gmail.com or call (252) 376-8841.


Terms of Service

Our Services

Hinojos Agency provides life insurance and fixed annuity guidance, quotes, and consultation services. Information provided on this website is general in nature and does not constitute a binding insurance policy, offer of coverage, or personalized financial or legal advice.

No Guarantee of Coverage or Results

Requesting a quote or scheduling a consultation does not guarantee approval for coverage, a specific premium, or a specific outcome. Final terms are determined by the applicable insurance carrier through their underwriting process.

Scheduling & Consultations

Consultations booked through our online calendar are typically conducted by phone. We ask that you provide accurate contact information so we can reach you at your scheduled time.

Acceptable Use

You agree to use this website and our services only for legitimate purposes related to seeking insurance guidance, and not to submit false, misleading, or harassing information.

Disclaimer of Warranties

This website and our services are provided "as is." We work to keep information accurate and the site reliable but do not guarantee it will be uninterrupted or error-free.

Limitation of Liability

To the extent permitted by law, Hinojos Agency's liability for any claim related to this website or our services is limited to direct damages, and we are not liable for indirect or consequential damages.

Changes to These Terms

We may update these terms from time to time. Continued use of our website or services after changes are posted means you accept the updated terms.

Governing Law

These terms are governed by the laws of the State of North Carolina.

Contact

Questions about these terms? Email suehinojos@gmail.com or call (252) 376-8841.

© 2026 Hinojos Agency. All rights reserved.
1802 Branch Street NW, Wilson, NC 27893 · (252) 376-8841
suehinojos@gmail.com